About Us

company profile

Eagle is a full-service customer response center providing the commercial trucking industry with emergency roadside service for tire replacements 24 hours a day, 365 days a year. Eagle provides call center services for original equipment manufacturers Yokohama and Michelin along with commercial tire dealers from both the American Commercial Tire Network as with as the Michelin Commercial Service Network. Eagle also works directly with fleets in serving as an extension of their own maintenance departments by handling requests for tire maintenance. To ensure prompt cost efficient service we develop close working relationships with our service delivery partners. In most cases, Eagle dispatches our service delivery partners' technicians directly - the technician's on-hand inventory helps maximize efficiency and minimize downtime.

our mission

Eagle Tele-Services Inc supplies call center services to the commercial transportation industry. While differentiating our services through innovation and superior service, we strive for continued growth and long term profitability as well provisioning ongoing career opportunities for our employees.

our promise

  • Living up to highest industry standards
  • Providing high quality emergency road services to all of our clients
  • Invest in our employees to provide better service and company growth
  • Utilizing the latest in technology to provide fast, accurate and cost-effective service

Our core values

THE THING THAT MAKES US DIFFERENT

Always learning

We are constantly working to improve our internal processes for adaptation to fast changing technology and knowledge bases.

Latest Technology

We utilize the latest phone and cloud services for redundancy in our systems. To combat cyber attacks we have multiple layers of threat protection.

Top Quality

We strive for prompt, accurate, transparent service. Every step of your ERS event is documented and available for review.

Our Relationships

At the end of the day, it's your business that keeps us alive. We understand ERS and work to maintain close relationships with our partners.

Our Team

Jim Canada

President

Jennifer Canada

General Manager

Patrick Comerose

Chief Operations Officer


Larissa Mosby

Human Resources

Cole Austin

Chief Technology Officer

Misty Long

Assistant Operations Supervisor


Elliot Shaw

Training Manager

Emily Dunn

Quality Assurance

Nikki Baker

QA & Training Assistant


Ben Stracke

Information Support Specialist

Melissa Martell

Finance Assistant

join our team

Roadside Support Specialists

We are hiring

apply now

Providing First Class Emergency Tire Service Nation Wide.

Have a question? Want to become part of our service network? Want to get set-up for emergency tire service? Contact us today!

Contact Us