Salvation Army Angel Tree donations
The Salvation Army Christmas Assistance program is designed to help the less fortunate in our Central Virginia community during the Christmas season. Thanks to gracious partners, The Salvation Army is able to provide gifts at Christmastime to some 3,000 families and about 5,000 children across Central Virginia. The Salvation Army Angel Tree program, in partnership with NBC12, allows the community to choose angels (children ages 0-14) from trees displayed at area malls and corporations and purchase gifts for that child at Christmas. Each angel represents an underprivileged child who, without the support of the community, might not have a Christmas. The donors adopt the angels by providing new clothing and gifts for their Christmas. EagleTele-Services participated in this program by donating clothes and toys this holiday season.
Expanding into Canada
Our dealer dispatching service is expanding into Canada in 2016. We are pairing up with 75 Canadian service dealers for better North American coverage. More to come!
Thanksgiving Food Drive
Food Drives are a simple but powerful way to gather needed food contributions to sustain ongoing hunger-relief efforts across our community. Currently over 200,000 Central Virginians are food-insecure. Eagle is helping nourish them by donating needed food items for Thanksgiving. Last year Eagle donated over 364lbs of food - this year we hope to beat that record. Every Eagle employee who donates one or more items from a “Most Wanted” list will be entered in a drawing at the end of the Food Drive for one of five gift cards! Our goal this year is 100% participation.Feedmore Website
Jon Mejia - Promoted to Shift Supervisor
Jon has been affiliated with Eagle since 2005 and has significant experience in training, quality assurance, and supervision within a call center environment.
Misty Long - Promoted to Assistant Operations Supervisor
Misty Long has been promoted to the position of assistant operation supervisor. The purpose of this position is ensure smooth operational function during peak evening hours. Misty will work directly with all aspects of the operation including supervisors, training, and quality assurance to ensure our service levels are being met and that we continue to perform within the expectations of our client base.
Patrick Comerose - Promoted to Operations Manager
Patrick Comerose accepted the Operations Manager position. Patrick started with Eagle in August 2003 and has performed duties in every department in this company. Patrick has all the knowledge and experience Eagle Tele-Services can offer.
Nikki Baker - Promoted to Quality Assurance and Training Assistant
Eagle Tele-Services' leadership is pleased to announce that Nikki has been promoted to Quality Assurance and Training Assistant.
Emily Dunn - Promoted to Quality Assurance Manager
Congratulations Emily! Emily will concentrate her efforts on the quality assurance/quality control side of Eagle Tele-Services.
Elliot Shaw - Promoted to Training Manager
Congratulations Elliot! Elliot will focus on developing the New-hire training program.
2014 Food Drive - Eagle staff donated over 365lbs of food to Feedmore
Eagle Tele-Services is proud to donate over 365lbs of food to FeedMore. FeedMore is Central Virginia's hunger-relief leader made up of the Central Virginia Food Bank, Meals on Wheels Serving Central Virginia and the Community Kitchen. Working together to efficiently and effectively fight hunger to enhance lives in our community, FeedMore's programs provide hunger relief to our region’s most vulnerable populations, particularly children, families and seniors.Feedmore Website